Last updated: March 2026
Lode Media Ltd
Unit 3 Maxted Court, Maxted Road, Hemel Hempstead, Hertfordshire, HP2 7BL
Company Number: 16955418
"Company" refers to Lode Media Ltd.
"Client" refers to any individual or business engaging the Company for services.
"Services" refers to social media consulting, advertising, content creation, and management provided by the Company.
"Agreement" refers to these Terms & Conditions together with any proposal, invoice, or written agreement between the Company and the Client.
Lode Media Ltd provides social media consulting, advertising, content creation, account management, and digital marketing services. Specific deliverables, timelines, and fees will be outlined in writing before any work commences.
All work must be paid for in advance unless otherwise agreed in writing. No work will commence until payment has been received. All prices are exclusive of VAT. Late payments may result in the suspension of services. Any additional work requested outside the original scope will be charged separately.
All materials created by Lode Media Ltd remain the property of the Company until full payment has been received. Upon payment, the Client is granted a non-exclusive, perpetual licence to use the materials for their intended purpose. Lode Media Ltd reserves the right to showcase completed work in portfolios and marketing materials unless otherwise agreed in writing.
Monthly service plans operate on a rolling monthly contract basis and auto-renew each month. The Client must provide 30 days' written notice to cancel. Failure to provide the required notice will result in the next month being chargeable in full.
A reasonable number of revisions are included as part of each package. Excessive revisions may incur additional fees. Work that has been approved by the Client and subsequently changed will be treated as new work.
The Client agrees to provide timely access to accounts, assets, and information as required. The Client must ensure that all content provided complies with applicable laws and platform policies. The Client agrees to respond to requests and feedback promptly. Lode Media Ltd is not responsible for delays caused by the Client's failure to meet these responsibilities.
Lode Media Ltd is not responsible for any actions, outages, or suspensions imposed by third-party platforms. Advertising spend is separate from service fees. The Company does not guarantee specific results in terms of reach, engagement, leads, or sales.
Fees are non-refundable once work has commenced. No refund will be issued for completed or in-progress work if the Client cancels. Prepaid monthly fees are non-refundable once the billing cycle has begun.
Lode Media Ltd shall not be liable for any indirect, consequential, or loss-of-profit damages arising from the Services. The Company's total liability is limited to the fees paid by the Client for the relevant services. Nothing in these terms excludes liability for fraud.
Both parties agree to keep confidential any non-public business, financial, or strategic information disclosed during the course of the working relationship.
Lode Media Ltd may terminate the Agreement immediately if the Client breaches these Terms & Conditions, if payment is not received, or if the Client engages in abusive or unlawful behaviour.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
By engaging Lode Media Ltd for any services, the Client confirms acceptance of these Terms & Conditions.